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At Family Healthcare of Lake Norman in Huntersville, North Carolina, we make appointments and billing simple. We accept almost all major insurance plans and credit cards and offer reasonable discounts for uninsured patients when paid in full at the time of service.

Appointment Scheduling

Appointments are required for medical care services.

Insurance and Billing

Independent physicians are the best value because insurance companies negotiate lower contract rates with us which means less cost to your HSA and deductible. Our contract reimbursement is often 30% to 50% less than hospital-based practices.  * Dr. Winegardner is in-network with nearly all insurance.  She does notparticipate with Medicaid, BCBS Blue Value (Novant only), BCBS Blue Local/Blue High Performance (Atrium). There have been a number of new "narrow" network plans introduced to the insurance market place so check with your insurance network to verify our network status.


We offer a 35% discount from list price for cash patients paid at time of service. Please check with your insurance to confirm coverage. 

Smaller is Better

We are a "niche" practice filling a need in an under served area of medicine - menopause, andropause, and issues related to middle age.   We believe we offer a more personal service and provide superior care compared to concierge or hospital practices in our area of expertise. 

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Call us to schedule an appointment, request medication refills, nurse triage, or for other needs during normal office hours.

What should I do if I am sick or hurt?*

*We no longer offer primary care services outside of our hormonal therapy  focus. 

Contact your PCP for burning/frequent urination, cough,  sore throat, dizziness, muscle or joint pain, stomach or pelvic pain, headache or minor injury

Go to an urgent care or walk-in clinic if you have a health concern that can not wait for our office to re-open. Novant Health urgent cares have immediate access to your records.
Go to the Emergency Room or call 911 for symptoms such as chest pain, life-threatening condition, slurred speech, or
one-sided weakness.  Novant Health and Atrium ER's can immediately access your medical records.
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